Fenton Hill Floats – Warranty Summary
At Fenton Hill Floats, we stand behind the quality and craftsmanship of our products. To give you peace of mind, we provide a comprehensive warranty with clear guidelines on what is covered and how to make a claim.
Warranty Summary
What’s Covered
-
Structural defects under normal use
-
Electrical components (limited cover)
-
Repair or replacement of defective parts at our discretion
What’s Not Covered
-
Consumables (brake pads, tyres, hinges, paint, cupboards, mesh, windows, etc.)
-
Rust, cosmetic damage, or normal wear & tear
-
Damage resulting from misuse, overloading, or poor maintenance
Important Conditions
-
Always contact us first before any repairs — unapproved work will not be reimbursed
-
Warranty may be voided by:
– Commercial use (more than 3x per week)
– Lack of regular servicing or care
– Unauthorised modifications or repairs -
Warranty is non-transferable unless we are notified prior to resale
Servicing
-
Recommended every 6–12 months
-
Keep service records to support any future claim
Claims Process
-
This is a return-to-base warranty
-
If you are located more than 2000 km from the place of purchase, you may take the float to an approved Fenton Hill repairer (subject to discussion and approval)
-
Freight and transport costs are the customer’s responsibility unless a major fault is confirmed
-
All claims must be pre-approved
-
We are not liable for any loss or damage during transit
Order Cancellation
-
Cancelled orders are subject to a 5% cancellation fee (based on purchase price)
Contact Us
For warranty claims, servicing, or further details:
-
Website:www.fentonhillfloats.com.au